Want to discuss something that doesn't fit in the other areas? This is the place.
As above post I have been unable to use my benefits and agl customer resolutions have no feedback or no follow up despite lodging complaint since 18/10/2019...
Sorry you are having this ongoing issue, this is certainly not the experience we want out customer to have.
To have this one investigated if you login to "My Account" via the below link and click "Message Us", someone will be able to assist.