General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

Highlighted

App not updating solar usage

Switched-on

App last updated my solar usage and feeding to grid on 23 June. Today 15 July. Seems like the updates are infrequent - sometimes 48 hours and sometimes weeks or even months. What’s the cause of the delayed updates. 

1 REPLY 1
Highlighted

Re: App not updating solar usage

AGL Moderator

Hi  JoeDique, 

 

Thanks for contacting us and being apart of the AGL Community.

 

We would need to take a look into this further to investigate the lack of usage updates. Please contact us directly with your account details here: https://www.agl.com.au/contact-us/social/contact-us

 

You can also use AGL Messenger via the APP or My Account online.

 

Regards,

Jenna