General

Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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Re: Agl rewards not working for months

Switched-on

I have tried to approach AGL on this issue many times and have often been promised action. NONE EVER COMES. I have not been able to access Rewards for two years. 

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Re: Agl rewards not working for months

AGL Moderator

Hi Huckle! 

 

Welcome to AGL Community! 

 

I highly encourage you to have a read of this thread AGL Rewards - unavailability in My Account FIXED as this may help. 

 

Thank you 

Ellen

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Re: Agl rewards not working for months

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Hi Ellen1,

When I click the AGL Reward, the page shows nothing.

Thanks

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Re: Agl rewards not working for months

Conductor

AGL rewards does not work for me. I have both gas and electricity account. Can you please help?

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Re: Agl rewards not working for months

Switched-on

screen says access denied. Huckle

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Re: Agl rewards not working for months

Conductor

What does that mean and what do I do?

I can't see the Rewards tab.

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Re: Agl rewards not working for months

AGL Community Manager

@Wandoo You're unable to see the rewards tab at all when you're logged into My Account

 

If so,  please send me via private message a screenshot of your My Account page including your account number and I will have it looked into. To send a private message, click my name.

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.
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Re: Agl rewards not working for months

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I can’t see a rewards tab either can you please help. Thanks