The issue with missing Rewards tab is not resolved. It is still missing after your colleague made some changes to my on-line account. Can you please look into it?
Thanks for contacting and being apart of the AGL Community.
I do apologise that you aren't able to view the AGL Rewards tab. Please contact us with your details and we will be happy to investigate this further; https://www.agl.com.au/contact-us/social/contact-us