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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

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AGL app not working

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Hi

hace been using AGL app to monitor usage, download and pay bills but it’s not been working for over 2 weeks now 

3 REPLIES 3
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Re: AGL app not working

AGL Moderator

Hi Mooney! 

Welcome to AGL Community! 

Please get in touch with us here and we'll trouble shoot a few things to see why this might be the case for you. 

 

Kind regards, 

 

-Nam-

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Re: AGL app not working

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Hi

The AGL app has been updating the power usage and solar power generation for last 2weeks,

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Re: AGL app not working

AGL Moderator

Hi Pushkar! 

 

Welcome to AGL Community! 

 

There can be a few reasons for this, we may not have received the data, if you are in QLD it is likely associated with the COVID support payment applying, in which case this should be resolved soon. 

 

If you need specific assistance, please message us on the AGL App. 

 

Thank you 

Ellen