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Please follow these prompts and let me know how you go.
I now have this issue. The issue is when I click the AGL Rewards link under my account, it takes me to a new webpage showing "We're moved", then takes me back to my account.
I have tried this on different browsers, different PC's and mobile phones and 4 different work computers without any luck.
Can you please advise how to fix this?
If possible, I will send you my account details through private message.
Thank you very much.
Welcome to AGL Community!
That sounds like there may be issues on your online account.
If you are using the following process and it still not working, I recommend you contact us so we can get it looked into.
1 - Log into agl.com.au to access your online account on a web browser.
2 - Click on the Rewards Tab.
3 - Click explore more rewards.
I do not have access to the "Rewards" tab. It does not exist.
Where to from here?
I see, that does cause a bit of a wrinkle. If you can message me - click on my name Ellen1 and send me a private message.
I will need a screen shot of your online account and your account details and I will get this fixed up for you.