I really don't know why my issue still not solved for 4 months already.
Since AGL Rewards website changing, everytime I login AGL account to access to AGL Reward. It always kick my back to AGL account website. I can't access to Reward for 4 months. What a shane!!!! I have contact AGL customer service since I found the problem from 4 months ago.
Welcome to the AGL Community!
I'm sorry to hear that you're having issues with our Rewards service. We've already got a page dedicated to these issues that can help you regain access to AGL Rewards: AGL Rewards - unavailability in My Account.