AGL Rewards Connection Failure

[Hopej8]

Hi,

I'm still not able to log into AGL rewards and go through the continuous loop, I read its been updated 'Rewards tabs on the top navigation menu between usage and manage account.' in My Account I don't have this?

Thank for your investigation

[MattyY78]

Hi @Hopej8, thanks for your feedback.  Are you trying to login to AGL rewards through the mobile app?  If you are going through the MyAccount platform you can access rewards by clicking on the tab across the top of the page:

[Hopej8]

Hi Matty,

Thanks for the reply!

I'm missing the rewards tab? See screen shot below of my account logged in via chrome on my laptop?

Thanks

[jaydeny]

Hi Hope,

Apologies for the delayed reply!

If you're still having this issue, you can find an FAQ here which might help. If problems persist, please send me a quick private message with your account details.

Kind regards,

Jayden