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Want to discuss something that doesn't fit in the other areas? This is the place.

Want to discuss something that doesn't fit in the other areas? This is the place.

AGL Rewards Connection Failure

Newcomer

Hi,

 

I'm still not able to log into AGL rewards and go through the continuous loop, I read its been updated 'Rewards tabs on the top navigation menu between usage and manage account.' in My Account I don't have this?

 

Thank for your investigation Smiley Happy

3 REPLIES 3

Re: AGL Rewards Connection Failure - Status changed to: Needs Info

AGL Idea Moderator

Hi @Hopej8, thanks for your feedback.  Are you trying to login to AGL rewards through the mobile app?  If you are going through the MyAccount platform you can access rewards by clicking on the tab across the top of the page:

 

rewards.PNG

Re: AGL Rewards Connection Failure

Newcomer

Hi Matty,

 

Thanks for the reply!

 

I'm missing the rewards tab? See screen shot below of my account logged in via chrome on my laptop?

 

Thanks

 

AGL Account tabs.JPG

Re: AGL Rewards Connection Failure

AGL Moderator

Hi Hope,

 

Apologies for the delayed reply!

 

If you're still having this issue, you can find an FAQ here which might help. If problems persist, please send me a quick private message with your account details.

 

Kind regards,

 

Jayden

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