why have you made it so hard for someone to ask simple questions.
all i want to know is if you can offer me 4 week to pay my bill if i move to you but you don't seem to know how to conduct a business online. the amount of hassle is appalling and i will offer my help free of charge for you to make a better online service if you want. it is obvious that whoever set up your online service is incompetent and should be sacked or have their contract terminated.
i know people that use you for their electricity and gas and they have had no problems so i am thinking of changing from origin to you but i need to know if i can have 4 weeks to pay my bill i am on a dsp so i don't have enuf money to live but i need a phone and internet and the house i rent has gas hot water and stove can you help me i know i can help you