General Ideas and Feedback

Warn users about scam emails and what to look for

Switched-on

Think about warning users about scam emails and how to identify them without them clicking on any embedded links that could lead to trouble.

 

For instance, I just received an email saying it was from AGL for a survey or feedback.  But I hovered my pointer over all the links in the email and they are all clearly scammer links as nothing is AGL related in the URL's.

 

Also where would we users report these sorts of emails?  Your site doesn't appear to have anywhere to report scams.

 

Regards,

1 Comment
AGL Community Manager
Status changed to: Delivered

Hi @sifudean , thanks for letting us know about this - it's really important that people are aware of the risks of phishing and scam emails.  We have a page called Stay Safe Online which contains tips on how to identify scams, and there are instructions there on how to report messages like this as well.

 

Please forward the email through to spam@agl.com.au with the subject line "Spam" and it will be reviewed.