General Ideas and Feedback

Customer compliment

Switched-on

Hi,

unfortunately I can’t remember the name of the lady I spoke to on the phone this morning. But she was wonderful. She went out of her way to help. I was embarrassed and emotional and she made me feel at ease and came up with a solution to get me back on track. 

Thank you so very much,

Kate

2 Comments
AGL Moderator

Hi Kate,

 

Thank you for taking the time to provide this brilliant feedback!

 

I'll ensure that this is passed on to the Team Leader of the Agent you spoke with.

 

Kind regards,

 

Jayden

AGL Community Manager
Status changed to: Delivered