General Ideas and Feedback

Billing Information

Switched-on

In my AGL  gas account I am given comparative figures for how much energy is used by households of 4 people, 5 people and "Your home". This figure has little value for me as it has the following rider "...based on homes without gas heating during winter...".  This is winter, I have gas heating, water heating and a gas stove top, so these statistics tell me nothing about my comparative gas usage. AGL should either drop this less than useful statistic, supply it only to households that do not have gas heating or amend it to an overall gas usage figure for all domestic households.