Financial Support and Assistance

I’m finding it difficult to pay my bills on time and I’m concerned about my electricity being disconnected remotely. What are my options?

100% helpful (1/1)
‎21-11-2018 09:23 AM

AGL and other retailers are required to notify customers if a disconnection due to debt may occur.


If you’re experiencing financial difficulties and have trouble paying your electricity bill on time, please contact us as soon as possible.


AGL’s hardship program, ‘Staying Connected’, is designed to assist customers who are having a hard time paying their energy bills. Visit our Staying Connected page for more details.

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