Financial Support and Assistance

How do I add concession details to my account?

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‎03-03-2019 01:42 PM

You can add concession details to you account online via My Account by following these steps:


  1. Log in to My Account
  2. Go to the ‘Manage Account’ > ‘Concessions’ - Manage
  3. Click Add Concession
  4. Enter your Concession Card Details and click submit

Need help? 

Ask for help via web chat or give us a call on 131 245.

If calling: 

Press 3: to use our other self-service options, such as re-issuing a bill, add a concession card, adding direct debit, Bill Smoothing, password resets, or update your contact details.


Press 2: to provide your concession card details

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Last update:
‎03-03-2019 01:42 PM
Updated by:
AGL Moderator