Applicable electricity transfer fees are waived for eligible concession card holders when there is a change of occupancy at a property.
To be eligible, you must hold one of the following concession cards:
Pensioner Concession Card – issued by Centrelink or Department of Veterans' Affairs.
Centrelink Health Care Card.
Department of Veterans' Affairs Gold Card - (for recipients of Gold All Conditions, War Widow or War Widower, Totally and Permanently Incapacitated rate or Extreme Disablement Adjustment rate pensions).
A concession can be claimed if:
The energy account is in the name of the concession cardholder,
The supply address is the domestic primary residence of the cardholder and
The energy account is billed on a domestic tariff.
The following cards are ineligible for the Electricity Transfer Fee Waiver:
Commonwealth Seniors Health Card
Victorian Seniors Card
"CA" (Carer Allowance) Health Card
"FO" (Foster Care) Health Care Card
Veterans Affairs White Card for Specific Conditions
Veteran Affairs Gold Card Department
For information about concessions visit the Victorian Department of Human Services website www.dhs.vic.gov.au/concessions or contact the Concessions Information Line on 1800 658 521 (toll-free).