Financial Support and Assistance

Am I eligible for the Annual Electricity Concession (AEC)?

100% helpful (1/1)
‎27-04-2020 05:20 PM

You may qualify if you are a Victorian resident.


This concession is currently calculated at the rate of 17.5% off energy usage and supply

charges minus $0.09056 (GST incl) per day, and is applied after any AGL discounts or solar credits. It doesn't apply to the first $171.60 of your electricity bill, and is capped at an amount of $472.78 (GST incl). It's available all year round. If the cap of $472.78 (GST incl) is breached you may apply for additional concession through the Excess Energy Concession rebate, if this is required for your account AGL will send you the required application form.

To be eligible you must hold one of the following concession cards:

  • Pensioner Concession Card - issued by Centrelink or Department of Veterans' Affairs.
  • Centrelink Health Care Card.
  • Department of Veterans' Affairs Gold Card - (for recipients of Gold All Conditions, War Widow or War Widower, Totally and Permanently Incapacitated rate or Extreme Disablement Adjustment rate pensions).


A concession can be claimed if:

  • The electricity account is in the name of the concession cardholder,
  • The supply address is the domestic primary residence of the cardholder and
  • The electricity account is billed on a domestic tariff.


The following cards are ineligible for the Annual Electricty Concession:

  • Commonwealth Seniors Health Card
  • Victorian Seniors Card
  • "CA" (Carer Allowance) Health Card
  • "FO" (Foster Care) Health Care Card
  • Veterans Affairs White Card for Specific Conditions
  • Veteran Affairs Gold Card Department

Check eligibility:

Want to check if you are eligible? Try our online tool that helps you find financial assistance options.
Create your action plan here:


For information about concessions visit the Victorian Department of Human Services website or contact the Concessions Information Line on 1800 658 521 (toll-free).

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