FAQs

What is the difference between usage and usage charges in My Account?

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3 weeks ago

Your usage refers to the amount of energy you have consumed in a given period, measured in kWh (kilowatt hours) for electricity and MJ (megajoules) for gas. 

 

Usage charges refer to the cost of your usage for a given period in dollars, exclusive of any supply charges, unbilled charges, credits or pay on time discounts.

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