FAQs

I want to update my log in email, but my PIN has expired.

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a month ago

The PIN we send you only lasts 24 hours. Once it’s expired, you’ll need to repeat the process for updating your email.

 

If you can still log in using your mobile number or old email address, you can update your email address online yourself. 

 

If you're unable to access My Account, please contact us to complete the process.

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