FAQs

I’ve received lots of letters and forms to complete, why do I keep receiving so many copies?

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‎30-01-2019 05:29 PM

Our customers are important to us so we will follow up until we have confirmed details of your registration or until the due date in the letters we’ve sent you. Because the temporary life support protections expire if we haven’t received your completed medical confirmation form by the due date, we’ll keep sending you reminders to complete your forms. If you no longer require Life Support Equipment to be registered let us know and we’ll update our records.

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