FAQs

I recently updated my login email address, why am I seeing a message to finish the update email process?

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a month ago

If you recently called to update your login email address, you’ll need to click on the link in the email we sent you and enter the PIN provided to you by your customer service representative. The PIN only lasts for 24 hours.

 

If your PIN has expired and you can still log in using your mobile number or old email address, you can update your email online. Otherwise, please get in touch to complete the process.

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