FAQs

How can I pay my bill?

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‎12-11-2018 12:32 PM

The easiest and simplest way to pay now is online. It’s quick and you don’t need to log in.
Pay your bill now.

 

My Account


Take control of your billing using My Account. When you’re logged in to My Account you can view and pay your bills, and adjust your billing preferences.


You can also switch to paperless bills or eBilling in My Account, which saves paper.


Find out more about using My Account

 

Bill Smoothing

 

Spread your energy costs for the year across monthly, fortnightly or weekly instalments. Combining Bill Smoothing with direct debit payments makes paying your bill straightforward.

 

Other ways to pay

 

There are lots of options, so you can find the one that works for you. You need to know that some methods can attract a payment processing fee, including credit cards.

 

Here are all the ways you can pay:

 

  • Direct debit: An automatic arrangement to debit your bank account or credit card for your entire bill on the due date.
  • Use your credit card to pay online now.
  • PayPal: Pay online with your PayPal account (including AMEX).
  • BPAY: Use your bank’s internet banking system to pay via BPAY, or send bills directly to BPAY View. Find the BSB and Biller code.
  • Post Billpay: Pay via your local AusPost office (cash, card or cheque) or the Post Billpay web page.
  • Centrepay: Make regular payments directly from your Centrelink payment benefit.
  • Mail: Send a cheque or money order to: AGL Sales Pty Ltd, Locked Bag 20024, Melbourne VIC 3001.
  • Pay over the phone by calling 1300 657 386.

 

Need more time?

 

When you’re having trouble paying your bill on time, use My Account to check out your payment extension options. Or our Staying Connected team can chat through your options and make a plan to manage your account.

 

Explore your payment options.

 

 

 

 

~Originally Authored by Mark Gambino

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