Depending on your state, you may have to pay a charge for your final gas or electricity meter reading. Your distributor will bill AGL for this, and it will appear on your final bill. Refer to fees here.
If you would like to disconnect your gas or electricity, you can arrange this as a part of our moving process through My Account. 1) Login 2) Overview 3) Online Services > Move Home
Alternatively, you can get in touch with our web chat team here.