FAQs

Can I report my own monthly meter reads?

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‎01-11-2018 03:40 PM

Yes. If you have a basic meter, a self service meter read will allow you to get usage updates and projected bill information at any point in your billing cycle. 

Get more information on performing a self-service meter reading

Self service meter reads are not available if you have a remotely read digital meter, as these provide almost real-time electricity usage data. However, if you have a smart meter installed, electricity readings are automatic and do not need to be manually read.

 

See our guide to reading your own energy meter

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