FAQs

Can I report my own monthly meter reads?

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‎10-05-2018 11:43 AM

Yes. This will improve the accuracy of your bills, if you have a basic meter. Self service meter reads are not available if you have a remotely read digital meter, as these provide almost real-time electricity usage data.

 

However, if you have a smart meter installed, electricity readings are automatic and do not need to be manually read.

 

See our guide to reading your own energy meter.

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