Energy Management

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

unrelated bills

Switched-on

Hi payments

I just called your automated help line to sought out a bill which is based on estimates.  I now have a direct reading of the  metre and need the bill to be adjusted to this.  I do not have a phone number connected to this account and ended up on a dead end place in your phone system where I was asked to comment on my (lack of) service and then cut off.

I am the owner of this property and my tenants moved out in January this year and I have been renovating the vacant property since then.

 

Please respond to this email so that we can get to the bottom of your confusing amounts on several bills found in my letterbox since the house was vacated.

 

Kind regards,

 

Lesley

1 REPLY 1
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Re: unrelated bills

AGL Moderator

Hi Lesley,

 

Welcome to the AGL Community! 

 

Unfortunately we can't assist you with account-related matters using this public forum, but our customer service team will be more than happy to help! You can get in touch with them by following this link.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.