Energy Management

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

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Why can't I see my daily usage in AGL IQ?

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Hi

 

I was chatting to my sister and she was showing me her AGL IQ data from the App, usuage and feeding per hr over the day. I went to check out mine and it only shows me the whole day, no break down during the day. We both have a smart metre and solar feedin, any idea what's wrong?

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Re: Why can't I see my daily usage in AGL IQ?

AGL Moderator

Hi Dast,

 

Welcome to the AGL Community!

 

There are digital meters (mostly in NSW) that record usage in 15-30 minutes intervals similar to smart meters. However, the difference between these meters and smart meters is that they do not transmit this data remotely on a daily basis. This is the most likely cause of your data displaying differently to your sisters!

 

If you'd like to arrange for your meter to be upgraded free of charge, I encourage you to get in touch with our digital metering team on 1300 669 245.

 

Kind regards,

 

Jayden

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