Energy Management

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

Looking for tips or advice on energy efficiency around the home? See what others are doing or share your experience!

Monitoring energy usage live

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Hi,

We have just installed solar panels and AGL have installed a smart meter. How can I monitor the energy usage live (either on an app or my computer)? I have downloaded the AGL App but it only updates after 48 hours

3 REPLIES 3
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Re: Monitoring energy usage live

AGL Moderator

Hi Karen1,

 

Welcome to the AGL Community!

 

I'm sorry to say that we're not currently offering any software that'll allow you to keep up to date with your energy import/export in real time. As you've mentioned, your AGL My Account and app are free services available to you that'll show you data as of approximately 24-48 hours ago.

 

It may be worth conducting a quick Google search to see if the manufacturer of your solar inverter offer their own software as this is often the case these days!

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

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Re: Monitoring energy usage live

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Hi Jayden

 

I read about solar command check, is this no longer available?

I thought with smart meter we are able to see live usage and hence decide whether to go with fixed or timed tariff.

Also, my meter was just changed yesterday, so when can I start seeing the usage details on the app?

thanks

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Re: Monitoring energy usage live

AGL Moderator

Hi aletheia! 

Welcome to AGL Community!

You can contact our Solar team about the Command Check service, you can contact them directly on 1300 377 118. 

 

Once your metering details have been updated, your My Account will also be updated. This can sometimes take a week or so for it to be updated. 

 

Kind regards, 

 

-Nam-