My power went out???

[Jamielea]

x

[NeilC · Accepted solution]

@Jamielea

Mine went out 8 times on Monday and came back every time.

AGL are a retailer and as such are not responsible for the supply of Electricity.

Your supplier is listed on the top right hand side of your Electricity Bill under :: Need help?

Support, enquiries or complaints
agl.com.au/help or 131 245
Faults or emergencies
SA Power Networks on 131 366
24 hours a day
Energy and Water Ombudsman SA
1800 665 565

My Supplier is SA Power Networks, yours will vary depending on which State and Area that you live in, but the listing under Faults or emergencies is the number to contact.

You may want to find their Web Page and save it as a favourite so when the power goes out you can go to their web page.

For the whole of SA this is:  Outage Map SA 

In NSW/ ACT there are 3 suppliers

• Endeavour Energy
• Essential Energy
• Ausgrid

In Vic there are 5 Suppliers:

Company Area serviced Faults General enquiries

Powercor Australia	Western suburbs and western Victoria	13 24 12	13 22 06
Ausnet Services	Outer northern and eastern suburbs and eastern Victoria	13 17 99	1300 360 795
United Energy Distribution	Southern suburbs and Mornington Peninsula	13 20 99	1300 131 689
Citipower	City and inner suburbs	13 12 80	1300 301 101
Jemena	Northern and north-western suburbs	13 16 26 SMS service: 0427 840 744	1300 131 871

In Qld there are 3 suppliers:

• Energex
• Ergon Energy
• Essential Energy

Tasmania only has TasNetworks for the whole state.

NT and WA are not part of the National Energy Market and have different rules.