Emergency, Faults and Outages

What should I do if there is a gas leak?

50% helpful (1/2)
‎31-03-2020 03:33 PM

If you believe the situation is dangerous to life or property, call 000 immediately.


If you smell gas in your home or street:


  • Extinguish any naked flames or cigarettes, and switch off electrical devices if it is safe to do so.

  • Open doors and windows for ventilation if it is safe to do so.

  • If you know where your meter is and how to switch it off, switch off the gas at your meter.

  • Contact your local Gas Distributor. You'll find them listed on your AGL bill, or you can use the lookup tool on the Emergencies & Power Outages page to find your local distributor.

  • Contact a licensed gas fitter or plumber to check out the problem, or if you rent your property, contact your real estate or property manager.


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