Emergency, Faults and Outages

What can I do if I’m having trouble getting hot water?

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‎06-07-2016 12:56 PM

Simply follow these three steps:


  1. Locate your switchboard and check that the hot water main switch is on.
  2. Press and hold the green coloured ‘boost’ button on the top right-hand-side of your electricity meter for at least 5 seconds.
  3. Wait one hour for the water to heat up to the optimum temperature.


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