Emergency, Faults and Outages

Having trouble with your electric hot water system?

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‎26-08-2020 11:41 AM

There may be a few reasons why your electric hot water system isn’t working.

Start by checking to see if other electrical appliances on your property are working. If they’re not, please call your Electricity Distributor.


If other electrical appliances on your property are working, there’s likely been a failure with your hot water unit, check to see if it could be one of the following reasons:

  • Broken thermostat  Check that the thermostat is working properly by comparing the actual temperature of the water to what is shown on the gauge.

  • Heating elements may be worn or broken  Is your hot water not hot enough? You may need to repair or replace the heating elements in your hot water system.

  • A leak in your hot water tank  Have you noticed water pooling around your water heater? You may need to contact a licensed plumber to determine what is required to fix the leak.


For more information please contact us.


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