Billing and Payments 

What is a supply charge?

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‎28-11-2019 10:20 AM

The supply charge also known as the service charge (or service to property charge), is the charge that applies for supplying electricity to your premises for each day of the billing period, regardless of how much electricity you use.

Electricity daily supply charges may vary depending on the electricity network region you are connected and what type of tariff you are on.

Supply charges are generally calculated as a contract term amount charged for each day of the time period covered by a bill. They are not related to the amount of energy used during the billing period.


Supply charges cover some of the costs of maintaining and operating the Distribution and Transmission networks (see explanation of Network Costs), and some of the operational costs of supplying our customers.


To arrive at the supply charge on your bill, we multiply the daily rate by the number of days your energy is supplied.

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