Billing and Payments 

My Bill Smoothing welcome pack shows more than 12 month’s data. What does this mean?

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‎14-03-2018 08:27 AM

To give you a forecast for your first annual Bill Smoothing cycle, we look at the payment amounts from your previous billing history.


Using this data, we can estimate your payment amounts from your last bill date plus one day, to cover any upcoming bills for the next annual cycle, which could be up to 16 months.


After your first annual cycle on Bill Smoothing, your next forecast will look at the previous 12 months’ data only.


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