Billing and Payments 

I don't understand my bill. What can I do?

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‎12-02-2019 09:19 AM

If you’ve received your bill and have some questions, the following resources might be helpful in reviewing the amount you need to pay and understanding your energy usage.


Does your bill seem higher than usual?


Need help reading your bill?


Having trouble paying your bill?


Energy saving tips


Your household electricity bill explained – download the bill explainer PDF


Manage and track your usage using My Account or the AGL Energy App.


If you would like to discuss your bill in more detail chat with our team. Please have your AGL account number handy and we'll be happy to assist further. 

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Last update:
‎12-02-2019 09:19 AM
Updated by:
AGL Moderator