Billing and Payments 

How can I set up Bill Smoothing online?

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‎27-02-2020 01:03 PM

Bill Smoothing is a great way to make your payments more predictable, as it reduces the impact of seasonal energy use, like using your heater over winter, or your air con in summer. And because your payments are more predictable, it helps reduce the stress of bill shock.


You can now  set up Bill Smoothing in My Account.


Step 1: Log in to My Account 


Step 2: Click Hi [Your name] ▼ > 'Account Settings', then under 'Billing and Payments' locate the 'Bill Smoothing' tile. Click 'Edit'.


Step 3: Select the fuel and payment frequency


Step 4: Select the start date and click 'Save'

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