Billing and Payments 

How are my Bill Smoothing payments and yearly energy costs calculated?

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‎26-04-2018 02:09 PM

Your yearly energy forecast is calculated using your historical energy usage and a number of other factors. This is then divided by your payment frequency – weekly, fortnightly or monthly – to find your recommended Bill Smoothing payment amount.

If you're new to AGL or don’t have a usage history of a full 12 months, we will substitute any usage history we have for you over the last 12 months with data on other customers or households like yours.

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