Billing and Payments 

Can Staying Connected help me?

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‎02-10-2019 12:16 PM

The answer may be 'yes' if you are an AGL residential customer experiencing temporary or long-term financial difficulties which impacts your ability to pay a gas or electricity bill.

 

If you’re a Victorian AGL residential customer experiencing temporary or long-term financial difficulty which impacts your ability to pay a gas and/or electricity bill, you’re entitled to assistance as part of AGL’s Payment Support Victoria program.

 

We understand that financial hardship can strike anyone. For example, you may have experienced:

  • A loss of or change in income
  • A serious illness, disability or death in the family
  • A separation, divorce or family crisis
  • Other personal matters contributing to financial hardship.

In these and similar situations, Staying Connected may be able to help.

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