Search for answers relating to your AGL account or your AGL online services.
Search for answers relating to your AGL account or your AGL online services.
Hi There,
everytime i logged into my online account, i got error message saying i can not access my account. I need to download my bills
Hi leileif,
Thank you for getting in touch!
Could you please provide some screenshots of this error?
Kind regards,
Jayden
Good evening,
I also cannot access my online account.
Please refer attached error message.
Is the system down for maintenance?
Regards,
Peter
Hi PTrikoulis,
A common cause of this error is your AGL account being closed. Is there any chance that your accounts could've been closed recently?
Kind regards,
Jayden
Hi Jayden,
Thanks for getting back to me.
Yes our AGL was actually closed as our tenants took over the account.
I have been able to access the bill information I need from my emails.
Thanks again for your help.
Kind regards,
Peter