Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Highlighted

online account still showing Putting final touches

Switched-on

Opened up my electricity and gas account with AGL more than a week ago.

 

Still keep getting " we are putting final touches on your account ".

 

When will be able to access my account.

 

Thanks

 

Kind Regards,

Setupatel

 

2 REPLIES 2
Highlighted

Re: online account still showing Putting final touches

AGL Moderator

Hi setupatel2,

 

Welcome to the AGL Community!

 

Can I ask if you've received confirmation from AGL that your account is open? If so, when did you receive this?

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.
Highlighted

Re: online account still showing Putting final touches

Switched-on

My account is the same, the account has been open for 3 years, I've been unable to use my online account since I moved my connection in February last year! As a regional customer, this is very inconvenient, I've sent feedback many times! 


@@

@@