Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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name transfer

Switched-on

I'm taking over from a lease and the tenant uses AGL - i'm simply wanting to add my name to the account and remove hers. How do I go about this?

I have called AGL but was told to call back tomorrow (Monday) but would like to see if i can sort this out today. 

1 REPLY 1
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Re: name transfer

AGL Moderator

Hi livasher,

 

Unfortunately you can not add your name to a preexisting account, and you will need to open up a new account of your own which will automatically close the previous tenants account. You can arrange this by either lodging a request online from agl.com.au, or by getting in touch with our web chat team here!

 

Kind regards,

 

Jayden

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