Accounts and Billing

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Rookie

last bill

on my last bill

it is written

7/05/2018 refund cheque of 95 or so dollars

never received any cheque

1 REPLY
Moderator

Re: last bill

Hi corinne,

 

Thank you for your post!

 

Cheque's can take up to 10 business days to arrive from the date they're processed. If more than 10 business days have passed since the cheque was issued according to the date on your bill, I'll ask you to get in touch with our customer service team either via web chat or by calling 131 245 so that we can follow up on this for you!

 

Kind regards,

 

Jayden