You can also log in to your My Account and click "message us"
...many other organizations are at least offering a "chat" channel... at least able to "speak" to someone
... phone contact fails and if i had my answer oneline ... i would not be doing this
... surely there must be some interface with a agl representative ...surely???
We're experiencing longer call wait times. If you'd rather not w ait on hold, you can message us from your My Account overview page, between 8am - 8pm AEDT
131245...... fax noise
What would you like to know about the "Message us" function, @rollers ?
OK.... I want to CONTACT someone who can look at my account
......if I have a problem ...WHO can you CONTACT !!!
......or we wait till Christmas when the government lets us all out
--- LIFE is still going on out here ...i am not being impatient as i would have thought that agl has the means to contact me... i mean you was able to email ME
....not life or death query but a query still the same ...phillip
Hi @rollers . All three of the methods I mentioned in my first reply are available for you to contact us on.
ok... tomorrow i will ring 131245 on mutiple times to test your suggestion
....i can NOT see any live chat link... anywhere on my pages
..... and ditto for "message us" ... i would even be happy to correspond by email [which you have]
I am Not a social media person ....have we been pushed back to the stone age!!
If you still have trouble getting through on the phone, the links to where you'll find the live chat and messaging options are both in my first response to this question.