Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

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increased supply charge

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Got an email stating my energy charges were to be increased. Don’t quite understand why it is not simply said that in an effort to keep profitable we are going to increase your supply charge, as the increase in gas charge is minimal, how can the cost of supply increase so much. Is AGL so small that the companies that assist with the supply network hold them to ransom on costs, shouldn’t it be the other way around.

 

 

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Re: increased supply charge

AGL Moderator

Hi 61Raven,

 

Thanks for being part of the AGL Community.

 

There are many variables that effect the rates and they do usually change once a year. You can find some more information about this on our website here. You can also contact us here, or by AGL Messenger through the APP or your online account, to ensure you are on the best plan and receiving the most value.

 

Kind Regards,

Jenna