incorrect meter reading

[daniel18]

Dear AGL. 

I was sent a gas bill with incorrect reading 3 weeks ago.  After contacting AGL,  I was promised the bill to be revised.

However this morning AGL sent me again the same bill with incorrect reading. 

Is there anyone can help?  Any AGL support here to help? 

[THL]

Hi Daniel18,

Thank you for reaching out and apologies for the delayed response. 

I'm sorry to hear that you've received the same bill. You can find more information about how to log your own reads here which can be done via your AGL My Account online or the AGL App.

Please contact us via private message with your account details if you would like us to have a closer look at your account. 

Kind regards,

Le