Thank you for your post!
You can get in touch with our web chat team here who'll be happy to chat about the letter you've received.
Hi Jayden, whenever I click one of the many links you have provided about this issue, I get a warning that this is not a secure connection and my browser will not let me proceed. I just want to be able to chat about my bill. Why do you not make this easy? Is it because you are reaping in the late fees when people are unable to get in contact with you?
Thank you for your comment.
This isn't the case at all! I'm sorry to hear that you've found it difficult to chat with us. Please send me a private message including your AGL account details and I'll take a closer look at things.