Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

get credit paid into my bank

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hi

I have recently received a cheque for credit due to my account. Can I get this paid into my bank next time?

4 REPLIES 4

Re: get credit paid into my bank

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how do i set up my bank details for future credit?

 

Re: get credit paid into my bank

AGL Moderator

Hi lmkerr14, we will need to set this up for you, please get in touch with the team via messenger in My Account, or via the AGL App under the support tab. 

Re: get credit paid into my bank

Switched-on

Can AGL direct me to the online link to arrange for an account credit balance to be paid to my linked bank account?  I'm told I can do this online, I just can't see how.

Re: get credit paid into my bank

AGL Moderator

Hi JSAC! 

Welcome to AGL Community! 

You can request a refund through our dedicated team on the AGL App or AGL My Account. There is no automated process with this as there are a few checks we need to do first but our dedicated team would be more than happy to help you out. 

Thank you 
Ellen