Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

gas is inactive but still getting bills

Switched-on

Hello

 

I disconnect gas of my property 3 month ago but still getting ebills. 

But in AGL online, manage account, it says my account is in credit and inactive.

Should I just leave the ebills in my email address?

 

Thanks

Yuchao

1 REPLY 1

Re: gas is inactive but still getting bills

AGL Moderator

Hello Yuchao,

 

Thank you for joining the Community!

 

It sounds like you've been getting some mixed messages, and we'd like to help! You can get in touch with our web chat team here who will be able to fill you in with whats happening on your account.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

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