Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

electricity incorrect bill

Switched-on

1. On Oct to Nov, my derect debit bill is $112.46, your app said I only have to pay for $61.74, but I was on vacation in Nov. I expected that my bill will be adjusted by this month: Jan 2018, but it was not, so I want to clarify it.
2. My discount is 19% for mostly 2 years, I known two of my friends who are living at the same area as me got 24% discount from you, what's going on? I'm considering about an offer from originenergy provider for 26% discount.

1 REPLY 1

Re: electricity incorrect bill

AGL Moderator

Hey Phong,

 

Thank you for joining the Community!

 

So that we can jump into your account and help you with your enquiry, we'll have to ask you to get in touch with our web chat team here.

 

Kind regards,

 

Jayden

If I’ve helped in anyway, please mark my post as SOLVED!

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