I made a payment through my account yesterday because there was an overdue payment.
But today when I checked my bank account, I found another payment gone through as well.
It is exactly same amount that I made yesterday.
I wan't my second payment back into my bank account.
please return it. thank you
Solved! Go to Answer
Welcome to the AGL Community!
If you have overpaid your account then you're definitely entitled to a refund. You'll need to get in touch with our customer service team to make this request, so we suggest that you reach out to them either via web chat or on 131 245.
You sure can!
If you don't elect to have excess credits refunded to you, then these will simply accrue on your account and be applied to future bills.