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Search for answers relating to your AGL account or your AGL online services.

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double gas bill

Switched-on

Hi there,

 

I'm confusing about the gas bill which I just received.

 

$446 looks not a normal bill for me and I compare it with last one.

 

it's last one

 

1.PNG

it's this time I got

2.PNG

I don't know why HO000827 is start from 167 because last time it end read is 19157.

I'm wondering if you could please clarify something for me.

 

Best Regards

1 REPLY 1
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Re: double gas bill

AGL Moderator

Hey XuZhang,

 

Thanks for getting in touch!

 

You're quite right in saying that these meter readings don't look quite right, so we'll need to look into this for your furtherr! We'll ask that you send us a private message (click on my username and click 'message') or via web chat here with your AGL account number and email address, and we'll be happy to assist further!

 

Kind regards,

 

Jayden.

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