Accounts and Billing

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Search for answers relating to your AGL account or your AGL online services.

bpay problem

Dw
Switched-on

I have paid before due date uaing bpay

(as the credit card option was n/a)

I received a text. stating Im late on a payment

I called the number.

I was asked to email payments@agl.com.au

with a screen shot of my payment.

The email got returned....

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1 REPLY 1

Re: bpay problem

AGL Moderator

Hi DW,

 

Welcome to the community!

 

It sounds like we've been giving you the run around, which we'd like to apologise for! So that we can jump into your account get this sorted out for you, we'll need you to send us a private message via chat here with your account number and mobile phone number, and we'll happy to help where we can!

 

Kind regards,

 

Jayden.

If I’ve helped in anyway, please mark my post as SOLVED!

This helps our Community know the answer to common questions.